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How To Win Friends and Influence People

Authors: Dale Carnegie

Entrepreneurship Marketing & Sales Communication Skills Management & Leadership Motivational Happiness Career Preview Book link to amazon

Key Ideas

1. Building genuine relationships
2. Listening actively
3. Showing appreciation
4. Seeing things from others' perspectives
5. Being a good listener
6. Making others feel important
7. Admitting mistakes
8. Avoiding arguments
9. Finding common ground
10. Giving sincere compliments
11. Being empathetic
12. Being genuinely interested
13. Encouraging others to talk
14. Showing respect
15. Being enthusiastic
16. Smiling
17. Remembering and using others' names
18. Being a good conversationalist
19. Being positive
20. Helping others feel valued
21. Inspiring others to do better
22. Acknowledging other....
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Quiz

1. What is a key focus in building genuine relationships?
2. Active listening involves which of the following?
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