Key Ideas

1. Organizations are made up of individual actors who have their own goals and motivations. Employees are not purely rational, but rather bounded rational, meaning they are limited by their cognitive abilities and the information available to them. This leads to satisficing behavior, where individuals make decisions that are good enough rather than seeking the optimal solution.

2. Decisions in organizations are rarely made by a single individual. Rather, they are typically the result of a process of interaction and negotiation among multiple actors. This process involves gathering and sharing....
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Quiz