The Five Dysfunctions of a Team

Authors: Patrick M. Lencioni

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Key Ideas

1. Trust is the foundation of a strong team.

Trust is essential for effective teamwork. When team members trust one another, they are willing to be vulnerable, share their ideas and opinions, and admit their mistakes. Without trust, team members are more likely to work in silos, hide their true thoughts, and engage in politics. Building trust requires individuals to be open, honest, and reliable.

2. Conflict can be healthy and productive.

Conflict is often seen as negative and something to avoid. However, healthy conflict within a team can lead to better decision-making, increased creativit....
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Quiz

1. What is the foundation of a strong team?

Confidence

Trust

Competence

Cooperation

2. Why is conflict important for a team?

It improves relationships

It leads to agreement

It increases creativity

It reduces productivity

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